Shipping policy

ORDER PROCESSING:

 Please allow 5 days to process your order. Expect an email within 24 hours to let you know your order is on the way!

 STORE PICKUP - [38975 Pioneer Blvd Sandy Or 97055]

 Orders can be picked up with prearrangements. An email will be sent when your order is ready for pickup.

 Shipping Policy.

 Due to some orders being drop shipped from the manufacturer to you we are unable to give an exact shipping date and time.  

 When your order is ready for delivery, you will receive an email with real-time tracking information.

 FLAT RATE SHIPPING

 Orders are generally shipped within 24- 48 hours.

 Post's delivery standard is 2 - 7 days.  We do not ship outside of the US. at this time.

 DOMESTIC SHIPPING RATES AND ESTIMATES:

 For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

 For simple flat rate shipping: We offer a flat rate shipping to the US only. 

 Free shipping for orders that are 2 wigs or more. 

 REFUNDS, RETURNS AND EXCHANGES

 We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

 In the event that your order arrives damaged in any way, please email us as soon as possible at westernsole11@gmail.com with your order number and a description of the damage. We work through these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 If you have any further questions, please don't hesitate to contact us at westernsole11@gmail.com.